Location: Lyndhurst, NJ 07071, USA

Description:

The primary focus of the position is two-fold. First, our representatives are responsible for answering all customer inquiries relating to the product, pricing and existing orders.

In addition, they are responsible for the data entry of all incoming orders.

Education, Knowledge and Skill Equivalent:

High School/GED or equivalent work experience

Job Type:

Full-time

Job Level:

Entry to Mid-Level. Minimum 1-2 years order entry and/or office experience preferred. Must be computer literate with working knowledge of Windows environment. Professional phone manner essential. Prior experience in sales or customer service environment preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(Other duties may be assigned. Reasonable accommodation may be made to enable individuals to perform the essential functions.)

1. Receipt and entry of incoming orders

2. Answering inbound calls

3. Responding to customer inquiries by fax or phone, in a timely fashion

4. Prepare change order requests on existing orders

5. Expediting orders upon customer request.

6. Prioritizing "rush" orders

7. Researching and responding to customer complaints of outages, installation and order status, which may result in processing a replacement order and or requesting an escalation.

8. Edit customer orders to insure all information is accurate.

9. Contact customers, if necessary, to resolve unclear issues

10. Filing open and closed orders when required

11. Other duties as assigned by manager

Applicants who apply for this position must be able to show legal eligibility to work in the United States.

Cooperative Communications provides excellent benefits, including 401(k) and a competitive salary. Qualified candidates should APPLY ONLINE by submitting a resume and cover letter that clearly establishes qualifications and salary requirements. No telephone calls, please.

We encourage a diverse workplace. M/F/V/D

Location: Lyndhurst, NJ 07071, USA

Description:

Position that focuses on selling local service, long distance, digital subscriber line, and internet to small to medium business customers. Consultative selling with sales engineering and account support that will assist with ensuring success. Leads provided. Ongoing training and web based order, billing and tracking make selling a breeze. Incentives and bonuses available.

Education, Knowledge and Skill Equivalent:

IXC/CLEC background, preferred. 1-3 years sales experience with a proven record in telecom industry preferred, but not required. Willingness to be a flexible team player with excellent time management, organizational and interpersonal skills. Degree preferred, but not required.

Job Type:

Full-time

Job Level:

Entry Level Sales

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Meet and exceed assigned objectives and quotas for revenue growth, account profitability, and maintaining customer base.

2. Develop existing accounts through the sales of company products and services.

3. Growing customer base through quality sales tracking and effective customer retention.

4. Build and maintain new customer base.

5. Ensuring customer satisfaction through the understanding and support of company's mission statement.

6. Perform other duties as assigned and requested.

Applicants who apply for this position must be able to show legal eligibility to work in the United States.

Cooperative Communications provides excellent benefits, including 401(k) and a competitive salary. Qualified candidates should APPLY ONLINE by submitting a resume and cover letter that clearly establishes qualifications and salary requirements. No telephone calls, please.

We encourage a diverse workplace. M/F/V/D

Location: Belleville, NJ 07109, USA

Description:

Highly specialized position that focuses on selling local service, long distance, digital subscriber line, internet, frame relay and other data products to small to medium business customers. Consultative selling with sales engineering and account support that will assist with ensuring success. Leads provided. Ongoing training and web based order, billing and tracking make selling a breeze. Incentives and bonuses available.

Education, Knowledge and Skill Equivalent:

Strong IXC/CLEC background. Minimum of 3-5 years sales experience with a proven record in telecom industry required. Willingness to be a flexible team player with excellent time management, organizational and interpersonal skills. Degree preferred, but not required.

Job Type:

Full-time

Job Level:

Account Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Meet and exceed assigned objectives and quotas for commercial revenue growth, account profitability, and maintaining customer base.

2. Develop existing accounts through the sales of company products and services.

3. Execute corporate programs in the assigned territory.

4. Growing customer base through quality sales tracking and effective customer retention.

5. Build and maintain new customer base.

6. Ensuring customer satisfaction through the understanding and support of company's mission statement.

7. Perform other duties as assigned and requested.

Applicants who apply for this position must be able to show legal eligibility to work in the United States.

Cooperative Communications provides excellent benefits, including 401(k) and a competitive salary. Qualified candidates should APPLY ONLINE by submitting a resume and cover letter that clearly establishes qualifications and salary requirements. No telephone calls, please.

We encourage a diverse workplace. M/F/V/D